Refund policy

Refunds

We do not offer refunds or replacements when customers enter the wrong shipping address.

We offer refunds if you meet the following:

(1) Items must be sent in the same condition as you receive using our return label that is

provided by our customer service representatives.

(2) Email us at {finditherekgm@gmail.com} (Name, Order Number, and any information of

why you are requesting a refund).

We have a 30 day money back guarantee with a 30% restocking fee. Once everything is

complete, we will process your refund and it make take 3-5 business days to process

through your bank.

Do not send your purchase back to the address from which it came.

Returned to Sender

If you provide the wrong address, and your order is returned to us by the mail carrier, we will

reship it to you. You will need to pay a shipping and handling fee to cover the costs of

reshipping. If you choose not to have us reship the order, we will refund you, but the refund

will not include original shipping costs, priority processing or insurance. There will be a 30%

restocking fee taken out of the refund as well.Sometimes these packages are refused by the manufacturer and destroyed by the postal

carrier. Sometimes they end up lost in transit. In any case in which we do not receive the

package back, we can provide a 50% store credit towards a new item.

If you provided the correct address, we will reship the order to the same address free of

charge. If you want to change the address, you will need to pay the shipping and handling

fee.

Order Cancellation

All of our products are printed on demand, especially for each customer at the time that they

order. Because of this, we can only cancel or modify orders within the first 12 hours after

purchase. Orders for Apparel, Mugs, and Ornaments cannot be canceled or modified at all.

 

Clearance Items

Items sold on clearance cannot be returned or refunded. They may not include original

packaging. We make no guarantees about the condition of these items.

Warranties

Our standard refund and replacement policy lasts 30 days from the date your tracking

number shows your order was delivered. If 60 days have gone by since your purchase was

received, unfortunately we can’t offer you a refund or replacement.

International Shipping

Customs Duties, Tax and charges are not included in our base price. This is a shopper’s

responsibility as each country has different Custom Duties and Laws of Taxation.

RETURNS AND REFUND GUARANTEE

For items received that are not as we described in our listing and Defective items, we cover

the return shipping cost and replace the item asap.

All returns must be in its original packaging and condition and also be made within 15 days

of the delivery date.

RETURNS AND EXCHANGE POLICY

For non defective items and items that are received in 100% condition, we charge a 30%

restocking fee. We will send you a return label as soon as we receive your request and as

soon as we receive the item you returned, we will process your refund minus the 30%

Restocking Fee.

All returns must be in its original packaging and condition and also be made within 15 days

of the delivery date.

{Finditherkgm LLC} has the right to refuse returns that passed the 15 days

allowed time after delivery.

For additional help please contact us at: ✆ {(260)277-9076} {9am-4pm EST}

and/or Email Us at {finditherekgm@gmail.com}.